Contact
Get In Touch
Whether you have queries about our products, need assistance with an order, or simply want to share your Eavann experience, our dedicated team is here to help.
Call us
Business Line Toll free: 844-856-6434
Local line: 301-371-2674
Email Us
Store Hours
M-F: 8am–6pm
S-S: 10am–5pm
F.A.Q.
Frequently Asked Questions
Navigating the world of interior design and furnishings can often be accompanied by a plethora of queries. We’ve curated a list of the most commonly asked questions to help make your Eavann experience smooth and delightful. If your question isn’t addressed here, don’t hesitate to reach out to our dedicated customer service team.
What is the lead time for custom orders?
Custom orders typically have a lead time of 4-6 weeks. However, the duration might vary based on the intricacy of the design and materials chosen. We ensure to keep you updated throughout the crafting process.
What is Eavann's return policy?
We offer a 30-day return policy on standard items in their original condition. Custom orders are non-refundable due to their personalized nature. For more details, please visit our Return and Refund Policy page.
How do I care for my Eavann furniture?
Each Eavann product comes with a detailed care guide. General maintenance includes dusting regularly, avoiding direct sunlight, and cleaning spills immediately. For specific care instructions based on material, please refer to the respective product page.
Can I visit an Eavann showroom?
As of now, Eavann operates primarily as an e-commerce platform and does not have a physical showroom. However, we ensure detailed product images and descriptions online to assist you in making informed choices.
How do I assemble my furniture, and do you offer assembly services?
Most Eavann products come with detailed assembly instructions. In select locations, we offer assembly services at an additional charge. Please check the product page or contact our team for more information.
Delivery
Bringing Your Choices to Your Doorstep
Standard Delivery
Reliable service delivering products within 5-7 business days domestically, with costs based on weight and location.
Express Delivery
A faster delivery option ensuring domestic arrivals within 1-3 business days at premium rates.
International Delivery
Delivering globally within 7-15 business days, with costs based on weight, volume, and destination.
Custom Order Delivery
Specialized delivery for unique items, with timelines and costs communicated during order confirmation.
Order Confirmation
Once your order is placed, you’ll receive an email confirmation detailing your purchase and estimated delivery timeframe.
Dispatch & Tracking
Your selected piece is carefully packaged and dispatched, accompanied by a tracking number emailed to you for real-time order monitoring.
Safe Arrival
Our trusted delivery partners ensure that your product reaches your doorstep in pristine condition, ready to enhance your living space.
Contact Eavann
Embrace the Eavann essence in every room, where style meets soul.
Connect With Us
Facebook
Instagram
Twitter
Contact Us
[email protected]
Business Line Toll-free: 844-856-6434
Local line: 301-371-2674